The evolution of the business of government—from how we pay for infrastructure to how we respond to natural disasters—will increasingly be driven by those companies that see their public customers as partners, and who are committed to building long-term trusting relationships built on shared goals while earning a competitive return on investment.

     Whether you are in business, in government, or simply a curious citizen, you may be surprised by what you learn here about how government operates, what causes it to break down, and about the forward-looking executives and conscientious officials who are working together to create a more perfect and collaborative union.